Policy

Privacy

Last updated: 19/08/26.

SpamCall is a community-powered UK caller ID directory. Visitors submit community reports about calls they have received, and those reports are used to show aggregate signals such as report counts, reported call types, lookup activity, and short public excerpts.

Who We Are

SpamCall operates the website at spamcall.co.uk. For privacy, correction, or removal requests, use the removal request form linked from this site.

What We Collect

When you submit a community report, we collect the phone number, report category, optional public comment, submission time, and technical abuse-control data such as hashed IP address and hashed browser user-agent. We also store review actions needed to keep public pages accurate and proportionate.

When you look up a number, we may record a lookup hit, timestamp, and hashed visitor signal so the page can show general lookup activity without displaying visitor identity.

How We Use Information

We use this information to operate the directory, publish community-powered caller ID signals, prevent spam or repeated abuse, handle correction and removal requests, improve site reliability, and maintain security records.

Public number pages show aggregate community report data and checked excerpts only. Reporter metadata, rejected community reports, pending submissions, and internal notes are not shown publicly.

Lawful Basis

We process community reports and lookup signals on the basis of legitimate interests: helping UK users identify nuisance call patterns, protect themselves from suspected scam or spam calls, and maintain a reliable public directory. We balance that interest against privacy impact by limiting what is collected, hashing technical identifiers, reviewing public text, and offering correction or removal routes.

Sharing

We do not sell reporter data. We may share limited data with hosting, database, security, analytics, or anti-abuse providers where needed to run the site. We may also disclose information where required by law or to protect the service from misuse.

Retention

Community reports are kept for as long as they remain useful for nuisance call intelligence, unless they are corrected, removed, or no longer proportionate to retain. Abuse-control logs and hashed technical identifiers are kept only as long as needed for security, rate limiting, and audit purposes.

Your Rights

You can ask to access, correct, restrict, object to, or delete personal data where those rights apply. The right to object is available where we rely on legitimate interests. Use the removal request form to raise a privacy, correction, or removal request about a number or report.

You also have the right to complain to the UK Information Commissioner's Office. For nuisance calls, you can report directly to the ICO at ico.org.uk.